FAQs

FREQUENTLY ASKED QUESTIONS

If the answers to your questions aren’t below, please contact us directly:
Email: info@rafpay.co.za l Call/SMS/Please Call Me/WhatsApp: +27 (0) 66 070 6380
WHAT DOCUMENTS DO I NEED TO APPLY?

A copy of your signed settlement agreement or court order, ID or passport and proof of banking details. 

WHEN WILL I GET PAID?

Get paid on the same day as the completion of the transaction and the acknowledgement from your attorney. 

IS RAFPAY A LOAN COMPANY?

No, at RAFPay we don’t offer loans and we therefore don’t charge interest. There is no interest or monthly fees applicable.

WHAT HAPPENS IF I’M BLACKLISTED?

It doesn’t matter if you are blacklisted. This is not a loan and therefore your credit score is irrelevant.

HOW DOES RAFPAY’S PRICING WORK?

RAFPAY is able to pay between 85%-90% of the capital amount owing to the client (after the attorney’s fees have been deducted). This percentage is dependent on the payment structure selected by the client. 

WHAT DOES MY ATTORNEY HAVE TO DO?

Your attorney needs to provide us with a copy of the signed settlement agreement or court order, a copy of their mandate and fee agreement with you, proof of banking details and an undertaking to provide certain administration services to RAFPAY following conclusion of the transaction.
WHO IS RAFPAY?

RAFPAY is a trusted financier that offers claimants an upfront payment of their RAF court orders. RAFPAY is backed by Taurus Capital, which provides financial solutions to South African law firms. Taurus Capital’s website can be viewed at www.tauruscapital.co.za.

HOW LONG DOES THE ROAD ACCIDENT FUND TAKE TO PAY?

The RAF processes R30 billion in claims annually and faces an enormous backlog - the system is under enormous pressure. Based on our experience, the time between receiving a stamped court order and receiving the money owed can take between 6 to 12 months. The RAF offers no guarantee of payment timeframe unfortunately. 

WHAT ARE MY PAYMENT OPTIONS?

As the client, we pay you one payment upfront and a second payment in the future. If you would like a quote that provides a more specific indication of how we could assist you please contact info@rafpay.co.za. RAFpay offers the highest upfront payment of outstanding funds in the market.

DO YOU PAY FOR OTHER KINDS OF COURT ORDERS?

Yes. We can make payment for other kinds of court orders such as PRASA, state hospitals, police, etc.

HOW DO I CONTACT YOU IF I HAVE FURTHER QUESTIONS?

We are happy to walk you through this process with as much detail and assistance as you require. Please call or SMS us on +27 (0) 87 820 3857 or email info@rafpay.co.za and we will assist you with all of your requirements!
GET IN TOUCH
Email: info@rafpay.co.za
Call/SMS/Please Call Me/WhatsApp: +27 (0) 66 070 6380
Address: 32 Impala Road, Chislehurston, Sandton, Johannesburg
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